Surgery Contact Telephone number
0116 2226100
Lunchtime closing is
12.00 -1.00pm
The Practice is closed on Bank Holidays.
Any requests for Prescriptions, Sick notes, or Results please call after 11 am and 3 pm, when our phone lines are quieter and have the resource to deal with your quires
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CORONA VIRUS INFORMATION
The NHS in Leicester, Leicestershire and Rutland and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.
Anyone who has travelled to China or places listed above in the last 14 days and develops symptoms of cough or fever or shortness of breath, should immediately:
- Stay indoors and avoid contact with other people as you would with the flu
- Call NHS 111 to inform them of your recent travel to the country
Information for the public is available at gov.uk/coronavirus.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China are currently in isolation.
Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of hospitals and GP practices and returned home also in isolation. Any equipment that comes into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus.
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It’s important if you take prescribed medication regularly, and you don’t have enough to last until the Practice reopens that you take action now and come in to renew your prescription it takes 3 days to process a repeat prescription request.
If you need medical help while we are closed there are many services in place to treat people who urgently need healthcare, but it isn’t a serious or life threatening emergency.
If you are unsure of the service you need, or need immediate medical advice you should call NHS 111. They can give you advice and if you need to speak directly to a health care professional then they are available on the other end of the phone, whatever the time of day or night.
Walk in services are also available at Loughborough Urgent Care Centre.
If you do need to go to the emergency department, please think about if you can manage to get there using your own transport, or a taxi. Ambulances in the area will always prioritise the most serious cases first, so if your condition is not serious or life threatening and it’s safe to do so, we would recommend seeing if you can get family or friends to help you get to the emergency department. If you’re not sure, ring NHS 111 and they will advise you.
All patients registered with the Practice have an assigned named GP.
If you would like to know the name of your assigned GP please ask at the reception desk.
Friends and Family Test can be completed via the link under HAVE YOUR SAY to the right of your screen.
For more information on the above award please CLICK HERE
Are you registered with
Hockley Farm Medical Practice?
If you are registered as a patient of this practice, you can also get an appointment with a GP or prescribing nurse at one of our healthcare hubs, including during evenings, weekends and bank holidays:
Leicester City Healthcare Hubs
The healthcare hubs are an integral part of the service provided by Leicester City GP practices to improve access to appointments. If you need an appointment and we do not have anything available, we may book an appointment for you at one of four healthcare hubs instead, if an appointment is suitable for your particular medical problem.
There are four healthcare hubs in Leicester, offering convenient appointments during the day, in the evenings, at weekends and on bank holidays:
If you have used the healthcare hubs service before, you may have booked an appointment yourself. From 1st August 2019, appointments can only be booked by your GP practice during normal opening hours. In the evening and at weekends, you can call NHS 111 for advice, who will be able to book an out of hours appointment if appropriate.
Healthcare hub locations
Belgrave Health Centre
52 Brandon Street, Leicester, LE4 6AW
Mon-Fri 6:30pm to 10:00pm
Weekends and bank holidays
12:00pm to 8:00pm
Merlyn Vaz Health and Social Care Centre
1 Spinney Hill Road, Leicester, LE5 3GH
8am to 8pm, seven days a week
Saffron Health
612 Saffron Lane, Leicester, LE2 6TD
Mon-Fri 6:30pm to 10:00pm
Weekends and bank holidays
12:00pm to 8:00pm
Westcotes Health Centre
Fosse Road South, Leicester, LE3 0LP
8am to 8pm, seven days a week
HUB Poster
Hockley Farm Medical practice
We aim to provide you with the best quality health care. We provide a wide range of services including general medical care, contraception, maternity services, and minor surgery. We are now also offering late evening surgeries.
We are delighted to have moved to the Braunstone Health and Social Care Centre and look forward to working with the other health and social care staff based here.
Urgent Care Clinics
We are pleased to announce we are starting a new clinic from 1st April 2014 for patients with urgent care needs.
The clinic will run both morning and afternoon and is staffed by highly experienced nurses who are trained to help people with minor illnesses. Our nurses are able to diagnose, prescribe and refer on to a GP when necessary.
We hope that the introduction of these clinics will free up our doctors to treat and look after our patients with long term complex conditions and serious illnesses.
Surgery Access
The building is accessible to patients using wheelchairs. There are disabled parking spaces near the main entrance. The GP reception has a low desk area and there are disabled toilet facilities in the building.
Teaching practice
We are a teaching practice and will often have attached students or GPs in training. Some consultations may be video recorded for training purposes. You will always be informed of this and will have the opportunity to decline if you wish.
MIG- Medical Interoperability Gateway
MIG Poster
Patient Participation Group Minutes
(Site updated 27/03/2020)