Help us to plan GP services by sharing your experiences

GP Survey Facebook Images v1 1

The local NHS and health professionals working in GP practices in Leicester, Leicestershire and Rutland (LLR) are asking local residents to share their views and experiences of services provided at local GP practices and health centres by taking part in a short online survey.

The survey has been designed to help us understand what has been working well, and equally areas that could be improved upon particularly during the pandemic. It’s vital that we hear from patients, carers and service users to help inform the planning process as we emerge from lockdown restriction.

Over the last year, the impact of Covid-19 has meant that we have had to rapidly change our approach to delivering services whilst keeping patients and staff safe. We have remained open throughout the pandemic and have conducted over hundreds of  appointments over the course of the year but we are keen to hear from patients as lockdown restrictions continue to be eased and we start to plan for the short and long term.

By completing the survey you can help us to better understand if some of the changes we made in light of the pandemic such as online consultations and telephone assessments worked well for your needs. We want to also hear from patients about any other suggestions that they have so that we can consider how we improve the patient experience as demand on our services continue to grow.”

To complete the survey click here: https://eu.questionpro.com/t/AB3uqQLZB3vDm5, the survey will be open until Monday 12 July 2021 and all responses are anonymous. For further information or support in completing the survey email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Can the FAQs expandable part match the template colour?

Yes it can!

It is currently set to a neutral grey for the demo site only so it doesn't clash when viewed in all colour choices.

Blue  Closed / Expanded

Lime Green Closed Expanded 

Red Closed Expanded

Orange  Closed Expanded

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How do I claim for leave from work due to illness?

Employers can ask employees to fill in a form when they return to work to confirm they’ve been off sick for up to 7 days. This is called ‘self-certification’. Employers usually provide their own version of this form, but forms are available at the Surgery or can be downloaded from the www.gov.uk website.

You will need to give your employer a doctor’s ‘fit note’ (previously called a ‘sick note’) if you are off sick for more than 7 days in a row (including non-working days). You will need to ring the surgery to make an appointment to see the Doctor for this.

Follow this link to GOV.UK/taking-sick-leave page

What is a medical exemption certificate?

Patients with certain medical conditions can get free NHS prescriptions if they hold a valid medical exemption certificate. Details of these conditions can be found at www.nhs.uk

To claim for medical exemption please ask at your pharmacy for an application form.

Follow this link for NHS Choices - help with prescriptions costs

What is Electronic Prescribing?

The Electronic Prescription Service (EPS) gives you the chance to change how your GP sends your prescription to the pharmacy you choose to get your medicines from. You will not have to visit the surgery to pick up your paper prescription. Instead, it will be sent electronically to the pharmacy you choose. You will be able to choose any pharmacy close to where you live or work, reducing waiting times for your repeat prescription. Please ask your pharmacist or collect an application form from the surgery.

What is electronic prescribing?

The Electronic Prescription Service (EPS) gives you the chance to change how your GP sends your prescription to the pharmacy you choose to get your medicines from. You will not have to visit the surgery to pick up your paper prescription. Instead, it will be sent electronically to the pharmacy you choose. You will be able to choose any pharmacy close to where you live or work, reducing waiting times for your repeat prescription. Please ask your pharmacist or collect an application form from the surgery.

Address

Hockley Farm Medical Practice

39 Hockley Farm Road
    Leicester
    LE3 1HN
 
    0116 222 6100
 
     hockleyfarmreception@gp-c82053.nhs.uk

Map

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Catchment Area

Please see the interactive map for our boundary area.