The local NHS and health professionals working in GP practices in Leicester, Leicestershire and Rutland (LLR) are asking local residents to share their views and experiences of services provided at local GP practices and health centres by taking part in a short online survey.
The survey has been designed to help us understand what has been working well, and equally areas that could be improved upon particularly during the pandemic. It’s vital that we hear from patients, carers and service users to help inform the planning process as we emerge from lockdown restriction.
Over the last year, the impact of Covid-19 has meant that we have had to rapidly change our approach to delivering services whilst keeping patients and staff safe. We have remained open throughout the pandemic and have conducted over hundreds of appointments over the course of the year but we are keen to hear from patients as lockdown restrictions continue to be eased and we start to plan for the short and long term.
By completing the survey you can help us to better understand if some of the changes we made in light of the pandemic such as online consultations and telephone assessments worked well for your needs. We want to also hear from patients about any other suggestions that they have so that we can consider how we improve the patient experience as demand on our services continue to grow.”