Self Care and Help

CHANGES TO SERVICES DUE TO CORONAVIRUS

DURING DIFFICULT AND WORRYING TIMES FOR PATIENTS - AND FOR THE PROTECTION OF NHS STAFF  WE HAVE MADE THE FOLLOWING CHANGES:

TO MINIMISE SPREAD AND RISK TO PATIENTS, AND STAFF WE MUST ASK PATIENTS NOT TO VISIT THE SURGERY UNLESS ABSOLUTLEY NECESSARY
 

WE HAVE SWAPPED OUR APPOINTMENT SYSTEM TO ALL TELEPHONE CONSULTATIONS - IF YOU NEED TO BE SEEN THE CLINICAL STAFF WILL ARRANGE THIS WHEN THEY CONTACT YOU.

WE ARE REQUESTING THAT PATIENTS DOWNLOAD THE NHS APP - YOU WILL BE ABLE TO ORDER REPEAT PRESCRIPTIONS - PLEASE MAKE SURE YOU NOMINATE A PHARMACY SO THAT PRESCRIPTIONS CAN BE SENT DIRECTLY.

WE WILL FOR THE FORSEEABLE FUTURE TAKE PRESCRIPTION REQUESTS OVER THE TELEPHONE AND THEN SEND THEM DIRECTLY TO THE PHARMACY.

 

 Visit the links below to see if you can self help or get more inspired to live well.  
 
We want you to be pro-active about taking care and staying in good health, so we've added the links for Live Well and Wellbeing sections too, so please do check them out, get inspired and share with others!
 

Abuse Help:

UAVA- United Against Violence and Abuse
Tel support: 0808 80 200 28 (8am-8pm)
Text support: 07715 994 962

24hr National DVA number 0808 2000 247
LGBT+ Domestic Abuse Helpline: 0800 999 5428
Karma Nirvana, UK Helpline for ‘honour’-based
abuse and forced marriage: 0800 5999 247

How do you report domestic abuse in an emergency?
As always, victims of domestic abuse can call 999 in an
emergency. There is an option to remain silent should they
be afraid of being heard by the abuser; pressing 55 on
their mobile handset will indicate to the call handler that
they need the police. This is called the “Silent Solutions
System”, more information can be found here.

make yourself heard

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 First call for help
 
 
 
 
 
 
 
 
 
 
 
THE SELF CARE FORUM - Gives lots of information on daily illnesses to chronic conditions.
 
The self care forum has all sorts of resources, fact sheets, news and events.
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Open Mind Leicester CityOpenMind

 

 

Support for armed service veterans:

- Royal British legion - www.britishlegion.org.uk - 0808 191 4218

- Service personnel & Veterans Agency (SPVA)  - 0808 191 4218

- Combat Stress -www.combatstress.org.uk - 24 Hour Helpline - 0800 138 1619

 

 

Step up to GM

 

A public consultation has launched about proposals to invest in and improve adult mental health services for people in Leicester, Leicestershire and Rutland. You can find out more on the website and fill in a questionnaire. www.greatmentalhealthLLR.nhs.uk

 

 

 

 

 

 
When the practice is closed and you feel you need urgent medical advice or help that is not an emergency call 111.  Visit www.nhs.uk/111 for more information.
 
Choose Better - NHS Leicester, Leicestershire and Rutland Services and guidance for choosing the right one.
 
Mental Health Support
For mental health support and help, please see this leaflet of available contacts and support numbers.

Address

Hockley Farm Medical Practice

39 Hockley Farm Road
    Leicester
    LE3 1HN
 
    0116 222 6100
 
     hockleyfarmreception@gp-c82053.nhs.uk

Map

Click the map to open in Google Maps.

Catchment Area

Please see the interactive map for our boundary area.