CHANGES TO SERVICES DUE TO CORONAVIRUS
DURING DIFFICULT AND WORRYING TIMES FOR PATIENTS - AND FOR THE PROTECTION OF NHS STAFF WE HAVE MADE THE FOLLOWING CHANGES:
TO MINIMISE SPREAD AND RISK TO PATIENTS, AND STAFF WE MUST ASK PATIENTS NOT TO VISIT THE SURGERY UNLESS ABSOLUTLEY NECESSARY
WE HAVE SWAPPED OUR APPOINTMENT SYSTEM TO ALL TELEPHONE CONSULTATIONS - IF YOU NEED TO BE SEEN THE CLINICAL STAFF WILL ARRANGE THIS WHEN THEY CONTACT YOU.
WE ARE REQUESTING THAT PATIENTS DOWNLOAD THE NHS APP - YOU WILL BE ABLE TO ORDER REPEAT PRESCRIPTIONS - PLEASE MAKE SURE YOU NOMINATE A PHARMACY SO THAT PRESCRIPTIONS CAN BE SENT DIRECTLY.
WE WILL FOR THE FORSEEABLE FUTURE TAKE PRESCRIPTION REQUESTS OVER THE TELEPHONE AND THEN SEND THEM DIRECTLY TO THE PHARMACY.
UAVA- United Against Violence and Abuse
Tel support: 0808 80 200 28 (8am-8pm)
Text support: 07715 994 962
24hr National DVA number 0808 2000 247
LGBT+ Domestic Abuse Helpline: 0800 999 5428
Karma Nirvana, UK Helpline for ‘honour’-based
abuse and forced marriage: 0800 5999 247
How do you report domestic abuse in an emergency?
As always, victims of domestic abuse can call 999 in an
emergency. There is an option to remain silent should they
be afraid of being heard by the abuser; pressing 55 on
their mobile handset will indicate to the call handler that
they need the police. This is called the “Silent Solutions
System”, more information can be found here.
- Complete an online self-referral form
Support for armed service veterans:
- Royal British legion - www.britishlegion.org.uk - 0808 191 4218
- Service personnel & Veterans Agency (SPVA) - 0808 191 4218
- Combat Stress -www.combatstress.org.uk - 24 Hour Helpline - 0800 138 1619
A public consultation has launched about proposals to invest in and improve adult mental health services for people in Leicester, Leicestershire and Rutland. You can find out more on the website and fill in a questionnaire. www.greatmentalhealthLLR.nhs.uk